Hello again, Todd. Please fill out the form we sent you by email yesterday so we can look into the issue with your order. We’ll need photos of the items you received, the packing slip, the boxes, and any other relevant packaging.
This is our standard procedure for investigating any possible shipping or fulfillment errors and helps us determine exactly what may have happened.
We apologize for any inconvenience or issues that may have occurred on our end. We’re still waiting to receive the completed form and photos from you, which is why you haven’t heard back from us yet.
Once we receive the requested information, we’ll review everything and work to correct any errors that may have occurred on our end. Thank you!
